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Editor: damberger
Time: 2007/01/22 13:08:27 GMT+0 |
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changed: - CARA crashes - What can I do ? If you experience a crash, do the following: 1. Check if you are using the "most recent version":Releases. If you are not. Obtain the most recent version from the TemplatesPage and see if the crash still occurs. If yes then... 2. Search for a report of the crash in the Cara <a href="http://www.cara.ethz.ch/Tracker">IssueTracker</a> using the appropriate search terms. There may be a workaround described there. - Some recent crashes that were reported and how to deal with them: - CARA reports a line number of the repository and does not open it. You will probably need to repair the repository. See the following links for hints. EditingRepositories http://www.cara.ethz.ch/Tracker/0700 http://www.cara.ethz.ch/Tracker/0689 - Some Windows installations give the following error: "This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem." - See Footnote 3) on the <a href="http://www.cara.nmr-software.org/downloads/">download page</a> - and for details see http://www.cara.ethz.ch/Tracker/0785 - Problems with "XEASY spectra":XeasySpectraProblems. If you cannot find a report of your particular crash reported in the <a href="http://www.cara.ethz.ch/Tracker">IssueTracker</a> then... 3. Note down the steps to reproduce the crash and ... 4. File a bug report in the <a href="http://www.cara.ethz.ch/Tracker">Issue tracker</a>. Don't forget to attach any relevant files such as a spectrum and your template if it is not a standard template. Include as much detail as possible on how the problem was generated, and how the attached files were generated. We will get back to you! Return to FrontPage
If you experience a crash, do the following:
If you cannot find a report of your particular crash reported in the IssueTracker then...
Return to FrontPage